Ray Lapena

A PR Student's Blog 

An unfocused entry

I've been running around like a chicken with its head cut off, and what I'm about to write right now will probably reflect that. 

First, I'd like to follow up quickly on a couple responses to my last two posts:

"Question for real-world practitioners: How effective is the traditional press release, today? #prstudchat"

Thanks to Peter Bukowski, Syracuse Alumnus and Reporter at KIMA-TV, for his response via Twitter:
@BukoTime: @raylapena I would prefer a release like a CNN.com article. You have the whole thing if you want it, with key points highlighted separately.

I really like that idea, and will be using that format when drafting my releases.

"Buzzwords or Buzz Kill? The PR student who cried "social media."

Thanks to Alicia Wells at Peppercom for her response regarding digital teams at PR agencies:
"I think it's quickly changing and you're right, there will always be some form of digital strategy in every campaign. Our digital group is a team of experts who our account folks can turn to for advice and strategy, but all of us play some role in digital outreach on behalf of our clients. So in that regard, the digital group acts as a consultant but aren't necessarily the only ones who "get" social media/digital, etc. We all have to understand it and partake in it."

Check out her blog, PRiscope.com

Now I'd like to take the time to ask myself a few questions.

Why do I blog? 
I first started because I got bored. I like writing and, sometimes, I have things to say. This is probably the fourth blog I've had. The other three crashed and burned because I've had problems finding direction for my blogs. Whenever it started turning into a diary, I would shut it down.

As I went deeper into my major, I realized that blogging would supplement my understanding of communications. It is more helpful to actively participate in social media than to sit cross-eyed in lectures, hoping to digest the PowerPoints through osmosis.

This is probably the longest I've kept a blog, but I'm still having trouble finding my direction.

What should I blog about?
I like blogging through the public relations perspective. The hard part is finding my niche (both in blogging and in public relations in general). This is one reason why I wish I didn't choose to minor in marketing. I matched a skills major with a skills minor. I should have matched my communication skills with something that would give me direction. I have interest in minority and diversity issues, so I wish I had studied more sociology and anthropology.

I also enjoy offering advice. This is why I sit on student panels at the admissions office, speak to prospective Newhouse students on fall reception days, and peer advise incoming freshman. It feels good to hear that I've helped some prospectives make the decision to study at Newhouse or take a particular class. I would love to blog about peer PR advice.

So what now?
I should find out who reads my blog. Actually, I should probably get more people to read my blog. But what do people want to hear? What could I write about that would intrigue people? I guess I can't find my audience until I get more focused myself.

Until then I'll continue blogging exactly as I am right now: a PR student looking for his spot in the big PR puzzle.

PS: Meeting Ira Glass tomorrow. Expect some tweets and/or blogging.

Questions and suggestions welcome!

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Filed under  //   Ira Glass   Newhouse   PR blogs   PR student  

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Buzzwords or Buzz Kill? The PR student who cried, "social media."

"Social media" and "digital/online media" are the undisputed top buzzwords in today's PR language - almost to the point where I nearly cringe at the mention of them. That's not to say that I don't embrace these new tools -I definitely, definitely do- but when these words dominant every PR conversation, it makes me think that people are missing the point.

While PR tools and procedures are evolving with the shift toward online media, the main goals of public relations have not changed. Through personal observation and by reading Putting the Public Back in Public Relations by Brian Solis and Deidre Breakenridge, it's my understanding that public relations is, and has always been, about people. To paraphrase Solis's and Breakendridge's words: it's about sociology and anthropology; not the tools.

This is why I watch the addition of digital teams at PR firms with curiosity. I think it's great, and I think everyone in PR should embrace or at least understand social media. But if the goals of PR are still the same, and if social/digital/online media are just new means of reaching people, shouldn't all campaigns (in all areas of practice) involve some sort of online strategy? I know that Twitter and Facebook strategies aren't relevant to every market, but my point is that "digital" isn't so much its own area of practice as it is a set of skills that should be applied to the preexisting practice areas.

For example: A PR firm lists its divisions as: Public Affairs, Corporate, Entertainment, and Digital. Is online strategy only implemented on Digital clients? Or does Digital do the all the online strategy for all the other divisions?

Because online media is so new, I understand the current need for these separate digital PR teams. But in the future I predict these separate divisions to dissolve and blend into the already existing areas of practice. I also don't know how every digital team works at different PR agencies, so if anyone could provide any insights it would be greatly appreciated!

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Filed under  //   #entrypr   #prstudchat   brian solis   deidre breakenridge   newhouse   pr student   public relations   publicity   putting the public back in public relations   social media  

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Question for real-world practitioners: How effective is the traditional press release, today? #prstudchat

This feels like some sort of homecoming. It's been a while since I've been able to touch base back on the blogosphere and it feels great to be back.

It's not that I haven't had anything to write about. In fact, it's been quite the opposite. I've been working on a lot of fun, interesting, and at times controversial projects, but confidentiality issues and just plain courtesy has prevented me from taking to the blogs. Let's just say I'm learning lessons in dealing directly with clients, working with different group dynamics, and finding the balance between being a leader and a friend.

But today I have a question for the PR world: Are traditional press releases becoming obsolete?

I asked Steve Rubel of Edelman this question when he came to Newhouse to speak on the evolution of PR in light of the rise of social media. He said no. Video did not kill the radio star and traditional media isn't just going to completely go away anytime soon. Do we need to add more tools to our belt and diversify the way we pitch? Yes.

I agree. I do not think that social media will replace traditional media, though it is helpful and complementary. I don't look at everyday blogs as examples of journalistic integrity - no matter how thorough and truthful they are. Some people call bloggers citizen journalists. I call them influencers. And unless you are a trained journalist who blogs, I will not call you a journalist just because you own a blog. I, for example, am not a journalist. I look to blogs and Twitter for instant news updates and real-time dialogue surrounding timely issues, but until I see that information reflected on paper, I'll remain a skeptic. *There are exceptions, of course.

But I still want to know: is there still a point in writing a full press release? I understand that it's different in the real world, but when I'm pitching to campus publications it seems more effective to tip student journalists with basic information than to send a full-fledged press release. If they deem the tip/media advisory [potentially] newsworthy, they'll contact me for more information. Now, it's different on the college level because I am dealing with student writers. They're writing because they love to and they need clips for their portfolios. Why would they run an article drafted up and submitted by some PR guy (me) when they can (and would rather)  write it themselves?

Then there's the issue of pitching to social media. The shift over to the Internet pitching emphasizes shorter, bare bones, hard news pitches. Take Twitter and the 140-character pitch for example. Do the top online influencers appreciate full press releases, or not?

So, further questions for real world practitioners: How often do you see releases run as news stories? And to what extent do they keep their original form? Has your approach to drafting press releases changed in the recent years? Would broken down information like fact sheets and backgrounders be more effective (or even sufficient) in lieu of a complete press release?

I understand that this post just aged me as a PR newbie, but I'm doing my best to learn all I can before venturing into the the real world. Thanks in advance for any advice!

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Filed under  //   edelman   newhouse   pitching   public relations   ray lapena   social media   steve rubel  

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FYP "Flashes" at Syracuse University's Schine Student Center

I love doing PR for First Year Players for so many reasons:

1. It really is a great organization, and doing public relations for an organization that you're really passionate about makes the job a whole lot easier. For my non-SU readers: First Year Players (FYP) is an entirely student-run musical theatre group that puts on musicals for first-year non-drama major students every year. It gives first-year students the opportunity to perform a mainstage show, even if they didn't choose theatre as a career path. It's also a tight-knit community that fosters instant, life-time friendships; that's why so many people join staff after freshman year; that's why people call us the theatre frat.

2. The creative, talented, and passionate people in FYP make fun publicity stunts possible. Today we pulled off what I have been planning to do since the end of last year: a flashmob dance at SU. Flashmob is when a group of people break out into spontaneous dance in a public space.  It's also a trending YouTube sensation. When I first saw this video of people dancing to the Sound of Music at a train station in Belgium, I immediately put flashmob on my bucket list.

FYP was the perfect outlet to do this. At the end of last year, I brought the flashmob idea up to the rest of the executive board. They loved it, but we were all a little unsure if we would be able to pull it off; there were so many logistical factors: sound, space, time, getting people together to learn the choreography. But I insisted on following through with the flashmob, so we talked more during the summer and when I got back to school I went straight to our adviser and got contact information for all the right people. I scoped out the space, got permission for sound, determined what times were best for foot traffic, scavenged around for sound equipment, etc. And while I figured out the logistics, my good friend and FYP choreographer Rae Ann kept busy by choreographing the dance and running rehearsals.

We kept our mouths shut for the most part because we didn't want to ruin the shock value. But a week prior to the show I created the @flashmobsu Twitter account to foster some curiosity. News also spread through Facebook statuses and on the day of the performance we handed a few small slips of paper that said, "Flashmob at Schine? Today at 12:20?" We never said who was doing it or why. We planted just enough seed for rumors to spread, but we still wanted to pull people in with the mystery of it.

I pushed play at 12:28 p.m. and our dancers went at it (myself included). It started with a small group, which got some people to watch in confusion. Then as more dancers filtered in, more spectators watched with excitement. Before my part in the dance I stood in a group of people saying, "Oh my gosh! How fun!" And then I jumped right in and joined in on it. At the end of the dance we got a huge applause, and my heart pounded not only from the dancing but from the excitement of us actually pulling this off.

And another great part of the story: the publicity stunt worked. We got coverage from TheNewsHouse.com, CitrusTV, and The Daily Orange - which is atypical not only for FYP but for any organization on campus. The NewsHouse coverage can be found here. The CitrusTV video aired live Thursday at 6 p.m. and again at 9 p.m. It will be posted on the Web site soon. The Daily Orange is expected to print the story on Monday.

The FYP flashmob was a personal and PR dream come true. Now I can say my life really does happen like those movies where people start dancing to choreography that somehow everyone knows. And now I can say I carried a publicity stunt that garnered great press for an organization I love.

I'll post more videos as they come!

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Filed under  //   citrustv   first year players   flashmob   public relations   publicity   schine student center   stunts   syracuse university   the daily orange   thenewshouse.com  

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Restrictions mark the prominence of online influencers

On the cover of today's Wall Street Journal: "U.S. Seeks To Restrict Gifts Made To Bloggers"

This is a tell tale sign of how social media is edging its way up beside traditional media. I hate to say it, but bloggers are becoming today's journalists. From everyday movie reviewers to mommy bloggers commenting on diapers, these new-age "journalists" have been receiving quite the kickbacks. And the government is looking to stop this. The FTC even wants blogs to disclose relationships with endorsers.

But isn't it freedom of speech? Aren't we free to post whatever we like onto the Internet? What right does the FTC have to stick it's nose in bloggers' affairs?

Whether or not the FTC succeeds in establishing these new restrictions, it's important to realize just how much influence some John Doe can have on the world with just a little Internet access. It's scary, but people and their companies are going straight to the blogger. Straight to the source. Right to the people.

It's my hope that bloggers never replace the role of the journalist, but if they get anywhere close (like they are now) they should play by the rules too. Whether or not the restrictions become law, bloggers should still observe ethics.

If you're going to play journalist, please play responsibly.

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Filed under  //   bloggers   blogs   communications   FTC   new media   social media   wall street journal   wsj.com  

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The power of guest reviews.

I just spent 2 hours searching for hotels for my trip down to the city. I'm really only looking for a place to sleep. Nothing extravagant, but definitely something sanitary.

I was looking at a few places that were really, really cheap. And to my surprise, they looked pretty cool. From the pictures, the decor seemed hip and modern. I went to their Web sites and was further impressed by all the other offerings. And it's a good location. Okay, basic criteria met. Shall we book it? Not quite yet.

The guest reviews painted a different picture for me. What I thought would be a clean, crisp and modern room was actually quite different from a past guest's description.

"while my stay at this hotel was only for one night, and it was not very expensive at all, I had expected much more. From afar, the photos posted make the rooms look acceptable. However, the hotel absolutely stank. The smell in the hallway was intolerable. In the room, we woke up and found a bug in our bed. There was a dead rat in the hallway as well."

Deal breaker. I can deal with minimal service and crappy wall paper, but I will not tolerate bug-infested slumber parties nor decomposing rodents in the hallway. Gross.

Dear Hotel: If your guests are online sharing your dirty little secrets or complaining about your service, then it doesn't matter how great your website is. The information I want to hear is from those who are a like me. This morning, I was deterred by a number of bed bug horror stories. Welcome to the world of social media, where every-day-me's can get online to converse and share valuable information about you and your dirty hotel rooms.

It's my hope that these places monitor these comments so they can provide solutions. It's my feeling, however, that they don't.

Still hotel-less for the time being, but thanks to anonymous hotels.com guest from saving me from the creepy crawlies!

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Filed under  //   hotel.com   new york city hotels  

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It's hunting season.

I've begun the job hunt.

To some people this might seem absurdly early, especially since the PR industry hires based on need and that process won't start until the spring. But I'm determined to not become a post-grad couch potato slob, so I might as well start now.

So if they aren't hiring until much later in the year, what am I doing now?

Drafting the target list:

I started out with 20+ PR agencies in New York City. I know I want agency (so I can work with a variety of interests) and I know I want to be in NYC.
Then I narrowed down the list based on the different areas of practice at each firm. I have special interest in working with diversity issues, multicultural marketing, arts, theater, and non-profits. Though I am more than willing to work in other areas, I scratched off firms that were strictly focused on one area (i.e. only entertainment, only b2b, or only technology).
The list is now focused on 7 firms. I've started doing in-depth online research on each one. Looking at their websites, looking at PRWeek profiles, reading their blogs, researching their clients, etc.

And now the fun part: Networking

First, I've been upping my online presence. I launched my new website a couple weeks ago, I've increased my Twitter network, and I've been participating more in online PR discussions. I'm confident that anyone who Googles my name will like what they see (as opposed to the ungodly horror stories I've heard from HR professionals Googling applicants).

Second, I've set up some informal interviews for mid-October. Not to be confused with informational interviews with HR, but interviews with PR practitioners who can tell you about the industry, the firm, and about what they do on a daily basis. Networking isn't just about schmoozing, it's about doing your homework in order to see if the firm might be a fit. I was fortunate enough to find Newhouse alumni contacts at each of the firms that I'm looking at, and I am excited to meet with them to learn more about each firm.

That's all for the life update for now. Except that Newhouse asked me to speak again. This time to prospective students at the first Fall Reception. Woohoo!


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Filed under  //   entrypr   newhouse   pr intern   pr jobs   public relations  

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Industry woes are my woes

I was going to go to bed, but I was interrupted by some sad news. Not sad only for me, but for the print journalism industry in general. Read the e-mail exchange below and you'll see:

Me: "My name is Raymond Lapena and I am requesting a copy of the summer issue. I wrote an article about CHEFs for Schools that was published in this issue, but I haven't yet seen it. If I could get 3 or 4 copies that would be even better. I am willing to pay for them. Please e-mail me back to see if you have any in stock. They would need to be sent to New York, but I will send you my address when I get a response. Thank you!"

Editor: "Hello, I'm so sorry to say, the article did not make my summer issue as planned. Do [sic] the economic situation last April we had to cut back pages and unfortunately this feature was cut. I'm so sorry."

*Don't mind her misspellings; she sent that e-mail from her Blackberry, and trust me, it's all too easy to make typos and grammatical mistakes on a smart phone (iPhone user here).

While I am disappointed and a little ego bruised, I can't argue with her (unless she's flat-out lying). This kind of stuff happens all the time, especially in this economy and during this shift toward new media.

I guess I'm especially disappointed because I'm in the process of updating my portfolio. I got a letter today from the Newhouse School encouraging me to apply to be recognized as a Syracuse University Scholar. To be nominated by the Newhouse School I have to write a personal statement, get faculty letters of support, submit my resume, and put together a stellar portfolio.

Now I'm not saying that this one article is a deal breaker; I have other pieces that I'm proud of. But I thought that it was actually published and that my copy had been lost in the mail. It would have been nice to have that glossy clip in my portfolio. I feel like I've just been sucker punched.

But "c'est la vie"
Or more like: "c'est la industry"

*don't worry, French isn't on my resume.

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Filed under  //   journalism   magazine   newhouse   public relations  

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Diversity classes should be a requirement

I just got out of my Race, Gender and Media class, in which I got a little fired up towards the end. I felt compelled to do a quick post in between classes (hooray for Posterous and iPhones).

 Today we watched some of Hip Hop: Beyond Beats and Rhymes, an awesome documentary about the evolution of hip-hop that also discusses issues about media and perception. I've actually seen it in a couple classes before.

 In the film, there's a clip of a young woman who grew up in an upper-middle class, predominantly white area. She described hip-hop as a way to learn about minority cultures, because they "never grew up with drive-by shootings or anything."

 That's the kind of stuff that pisses me off. I understand that there is a difference between simply not knowing about issues and not willing to learn about them. But nevertheless, people NEED to learn about diversity issues, and that's why classes like Race, Gender and Media should be required.

 All of the classes I took (Ethnic Inequalities, Intergroup Dialogue on [Sexuality/Gender/Race], and Poverty & Discrimination) were made up of students who CHOSE to learn about this stuff. Now we need to find a way to educate those who wouldn't typically elect to take this classes.

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Filed under  //   diversity   newhouse   syracuse university  

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Shock factor still works for jerks

Yesterday was Juice Jam at Syracuse University, an annual concert put on by University Union. This year we had The Cool Kids, Jack's Mannequin, and Girl Talk perform. While I did get a chance to dance around and enjoy the music, I spent most of time the publicizing Jerk Magazine, a student-run magazine that represents the alternative voice on this campus. We had a table set up under the tents, but the jam got much juicier when I ventured out into the crowd.

Everybody started pointing at me, taking pictures, and getting in pictures with me. Why? While I'd like to think it's my charming good looks, I'll have to give the credit to the sign I was holding.

"I JERK IN PUBLIC" said the electric green poster above my head.

Not the most politically correct poster to hold up in front of large crowds. A DPS officer actually called me over and asked me to explain. I told him about our magazine – that this is one of our traditional slogans – and he thought it was hilarious. "Make sure to get some copies down to the Warehouse for me," he said. And I thought he was going to make me throw my sign away...

While holding up such a shocking double entendre as "I JERK IN PUBLIC" could be risky, it's definitely representative of our magazine's voice. Plus, it attracted a lot of people who actually came up to talk to me about the magazine.

So, mission accomplished? Did we catch people's attention? Yes. Did we get people interested in the magazine? Yes. Did we offend some people? Probably. But so does our magazine, which was still named Best Student Magazine in the Northeast by the Society of Professional Journalists last year. Not trying to be a jerk or anything, but we like people who are open minded.

Come Jerk with us! www.jerkmagazine.net


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Filed under  //   jerk magazine   newhouse   public relations  

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